Automation and Personalization
customer support

With solutions of vinbase.ai can solve queries on demand at any time through text and voice.
10.000+ Request processing at the same time
<0.1s Response speed
100+ Support language

Support language client

  • The system meets over 90% of the usual requirements from customers
  • Machine learning will automatically add and enhance during operation to be able to give the most accurate answers.
  • Minimizing the appearance of people thereby reducing operating costs for businesses.

Understanding outstanding self-study

  • Monitor customer trends and analyze emotions to truly understand customer needs.
  • Provide a quick and accurate solution or answer using intent recognition.
  • Improve customer experience when using the service.

Improve customer satisfaction client

  • Personalize conversations through Customer Profiles
  • Solutions are offered based on the feelings, intentions and personality of each customer.
Easy to install

Installation and cross-platform compatibility help businesses automate the customer support process quickly and conveniently.

Detailed collection and reporting

Monitor performance, measure customer satisfaction, and identify weaknesses using the system-provided reports and dashboards.

Easy-to-understand intuitive interface

The interface is friendly to both customers and businesses, making the experience as well as providing translation simpler than ever.

Bring to customers

Experience
one way support
seamless

Management solutions and customer support for business 4.0
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