Automate dialogue
with customers through

10+ voice channels

Enhance customer experience, increase interaction and improve customer relationship with tools that automate consultation, care and answer questions through a variety of voice channels.

Optimal source and revenue with new technology system

0s Feedback time time
98% Main identification in Vietnamese
4+ Friendly voice

Together Vinbase.ai Create your own brand voice

Natural conversation, equivalent to real people

Speech recognition and processing technology enables fast, accurate, human-like conversations in multi-regional languages ​​in Vietnam, with nuances and emotions for many other use cases. With a data source of 10,000 hours of Vietnamese voice, vinbase.ai provides voice solutions with market-leading technology, accurate recognition up to 98%, and equipped with algorithm to detect ideas. automatically forwarded to consultants on request or in situations where the bot is incomplete.

Continuous request processing, in real time

Automate customer responses, process inquiries & respond instantly by text and voice, working efficiently 24/7, day or night, workday, weekend or holiday . At the same time, vinbase.ai's tools help optimize the customer experience with personalized messages thanks to the ability to analyze context & intent, remember information and user habits through game history. story.

Fast response speed, less than 0.1s

Speech recognition and processing technology enables fast, accurate, human-like conversations in multi-regional languages ​​in Vietnam, with nuances and emotions for many other use cases. With a data source of 10,000 hours of Vietnamese voice, vinbase.ai provides voice solutions with market-leading technology, accurate recognition up to 98%, and equipped with algorithm to detect ideas. automatically forwarded to consultants on request or in situations where the bot is incomplete.

Set up 1 rollout across your entire channel
Easy access to customers on favorite voice channels
Cisco
vinbase.ai's callbot solution allows easy deployment and integration with Cisco Contact Center with high security, stable quality, easy cross-platform integration.
Twilio
Automate the creation of call campaigns and deliver a truly omnichannel experience to your customers on a global communications app.
Google Assistant
The comprehensive platform with the advantage of multi-regional Vietnamese voice is integrated with the famous Google virtual assistant, bringing "hands-free" and exciting moments to your customers.
Azure
Combined with the powerful platform from Microsoft - Azure, create tools to help businesses overcome business challenges with advanced cloud computing technology.
ASR Engine
Easily integrated on speech recognition platforms, optimize the experience with outstanding advantages such as word error rate (WER) below 6% and latency less than 0.2s.
TTS Engine
Combined with a text-to-speech system, with outstanding quality, equivalent to a real human voice, suitable for many different fields: Finance - Banking, Tourism - Resort, Retail, etc. ..
Business as a force for good
As a Certified B Corporation®, we commit to using business as a force for good. This is a solid milestone and only the beginning of our journey to fully deliver our vision of a sustainable, digital world where everyone can realize their full potential.
Đào Anh LâmCEO at LiamSource
As a Certified B Corporation®, we commit to using business as a force for good. This is a solid milestone and only the beginning of our journey to fully deliver our vision of a sustainable, digital world where everyone can realize their full potential.
Đào Anh Lâm
As a Certified B Corporation®, we commit to using business as a force for good. This is a solid milestone and only the beginning of our journey to fully deliver our vision of a sustainable, digital world where everyone can realize their full potential.
Đào Anh LâmCEO at LiamSource
Comprehensive digital conversion with
VinBase.ai
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