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Unlocking Business Potential at Scale through AI Technologies
VinBase - A comprehensive multi-cognitive artificial intelligence platform that helps businesses optimize production and business activities, increase user experience on voice and digital channels
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Our Customers
Vinhomes
Vinpearl
VinFast
Taxi G7
Cake by VPBank
ACB
VitaDiary

Solutions

All-around Optimizing Your Business
Attract
Customers
Omnichannel
Interaction
Optimize
Interactions
Improving Customer Experience with Virtual Assistants

The platform for creating intelligent virtual assistants for businesses, helping to handle many tasks and complex questions, with natural interactions creating personalized experiences through voice

Set up a AI Call Center with Optimal Costs

Support automatic AI call center with fast response speed and natural intonation, omnichannel integration, helping to optimize business and marketing activities of businesses

Understand and Reach Customers Effectively

The platform for creating and managing AI chatbots - can operate independently, omnichannel: Fanpage, Website, Zalo,... without human involvement in most cases

VinBase.ai Promotes

Total Customer Experience with
Superior AI Algorithm
  • 1. Communicate Effectively

    Maintain 24/7 customer service

  • 2. APIs

    Provides APIs for easy integration

  • 3. Knowledge Base

    Large-scale, multi-field

  • 4. Customer Experience

    Personalize every touchpoint

Using AI to
Transform Your Business
Breakthrough Performance

Support customers throughout the process before, during, and after the purchase; saving personnel costs, and system operation time to handle repetitive tasks

Customer Intelligence

Identify target customer groups, store information about customers' purchase history and automate customer care steps

Marketing Automation

Implement automation on omnichannel: Email, Digital, Social, SMS,... and measure effectiveness with reports after implementing outbound campaigns

Helping Businesses
Catch up with the Trend of Omnichannel Commerce
4+
Multi-regional Voices

Keeping the brand in the mind of customers with multi-regional Vietnamese voices

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100+
Languages

Open new opportunities for businesses, improving profitability, and enhancing the company’s reputation

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25+
Integration Channels

Omnichannel integration: Facebook, Zalo, SMS, Website,... creating a seamless and consistent customer journey

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COMPREHENSIVE DIGITAL TRANSFORMATION WITH VINBASE.AI

Build powerful Virtual Assistants with
the Market Leading Conversational AI Platform
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